Job Quality and Employees’ Satisfaction among Small Scale Manufacturing Industries in Tanzania

Abstract

This paper examines the effect of job quality (JQ) on employees’ satisfaction among small scale manufacturing industries in Tanzania. A survey of 300 employees in small scale manufacturing industries was conducted in Dodoma, Mwanza and Dar es Salaam regions in order to collect quantitative data. In depth interview and Focus Group Discussions (FGD) were conducted to collect qualitative data. Descriptive statistics was performed to give means, frequencies and percent. Independent samples t – test was performed in order to compare the level of satisfaction between micro and small scale manufacturing industries. Further, Binary Logistic Regression Model was performed to determine the effect of job quality on employees’ satisfaction. Moreover, Kruskal Wallis H test was performed to compare level of employees’ satisfaction in Dodoma, Mwanza and Dar es Salaam regions. The results show that JQ has positive effect on employees’ satisfaction. The results of independent samples t – test indicate a significant difference in levels of satisfaction between micro and small scale manufacturing industries employees. The results of Kruskal – Wallis H test indicate that there is no significant difference in levels of employees’ satisfaction among regions. The study concludes that JQ is an important factor in employees’ satisfaction.